Payment & Refund Policy

Payment & Refund Policy

This Payment & Refund Policy applies to all services offered by GWBikeFix via gwbikefix.com. Our registered address is 2895 W 4th St, Hattiesburg, MS 39401-5817, United States. By using our services, you agree to the terms outlined below. For any questions, please contact us at info@gwbikefix.com or call (601) 450-2453.

Accepted Payment Methods

We accept payments via major credit and debit cards (Visa, Mastercard, American Express), PayPal, and secure electronic bank transfers. All transactions are processed securely in compliance with U.S. consumer protection laws.

Full payment is required upon completion of service unless a prior payment arrangement or deposit has been agreed upon in writing.

Service Confirmation

Upon scheduling your repair or service, you will receive a confirmation email outlining the details of the service appointment, estimated costs, and expected completion time. Please review and notify us within 24 hours if any corrections are necessary.

Cancellation Policy

Customers may cancel or reschedule appointments without penalty up to 24 hours before the scheduled service. Cancellations made less than 24 hours prior may incur a cancellation fee of up to 50% of the estimated service cost.

Refund Policy

Due to the nature of repair services, refunds are only issued under the following conditions:

• If the service was not performed as agreed or was incomplete
• If a replacement part provided by us is found to be defective within the warranty period
• If a valid service complaint is submitted within 7 days of service completion

Refund requests must be submitted in writing via email. Approved refunds will be processed within 7–10 business days to the original payment method.

Non-Refundable Situations

• Services completed and accepted by the customer without complaints
• Damage caused by user misuse or external factors after service completion
• Issues arising from equipment or parts not provided by GWBikeFix
• Cancellations made after the 24-hour window without valid reason

Warranty and Service Guarantee

We stand behind our workmanship and replacement parts. If issues arise from our service within the warranty period, please contact us promptly to arrange a correction or repair at no additional cost.

Contact Information

• Email: info@gwbikefix.com
• Phone: (601) 450-2453
• Address: 2895 W 4th St, Hattiesburg, MS 39401-5817, USA

Thank you for choosing GWBikeFix for your phone equipment and systems repair needs. We are committed to delivering quality service you can trust.